Znuny GmbH - Enterprise Services
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- Survey Public
A customer survey tool to send emails to the customer after a ticket is closed. The customer can access the public interface to submit a survey with custom questions. A report of the survey can be shown in the agent interface.
znuny/Survey’s past year of commit activity - Znuny4OTRS-ProcessTimeUnits Public
This package contains the functionality to set time units in processes without displaying article field.
znuny/Znuny4OTRS-ProcessTimeUnits’s past year of commit activity - Znuny Public
Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs.
znuny/Znuny’s past year of commit activity - manual Public
znuny/manual’s past year of commit activity - Znuny-HealthStatus Public
znuny/Znuny-HealthStatus’s past year of commit activity - Znuny-PrometheusExporter Public
Prometheus exporter for Znuny – scrape real-time ITSM metrics including ticket counts, queue statistics, escalation status, SLA compliance, and active sessions. Seamlessly integrates with Prometheus and Grafana for full helpdesk observability and alerting.
znuny/Znuny-PrometheusExporter’s past year of commit activity - ImportExport Public
The Import/Export tool is a generic framework to import and export objects like tickets or config items in several formats like CSV or XML.
znuny/ImportExport’s past year of commit activity
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