We conduct routine maintenance and business continuity testing every quarter in the Staging environment UI (https://app.jvistg2.com) and API (https://api.jvistg2.com) include a refresh of the primary data stores.
During the maintenance the site will not be available for customer acceptance testing or other staging activities. Posted on
Dec 09, 2025 - 19:29 PST
We conduct routine maintenance and business continuity testing every quarter in the Staging environment UI (https://app.jvistg2.com) and API (https://api.jvistg2.com) include a refresh of the primary data stores.
During the maintenance the site will not be available for customer acceptance testing or other staging activities. Posted on
Dec 09, 2025 - 19:29 PST
Update -
We will be undergoing scheduled maintenance during this time.
Dec 09, 2025 - 19:37 PST
Scheduled -
We conduct routine maintenance and business continuity testing every quarter in the Staging environment UI (https://app.jvistg2.com) and API (https://api.jvistg2.com) include a refresh of the primary data stores.
During the maintenance the site will not be available for customer acceptance testing or other staging activities.
Dec 09, 2025 - 19:37 PST
Resolved -
This incident has been resolved, data is verified to be available in Analytics tools in the expected data sync time frame.
Mar 26, 16:27 PDT
Monitoring -
We found an issue with data transformation while moving data to the analytics layer, caused by an internal permissions issue. The internal permissions have been corrected and we can see the data updating as expected again. We will monitor this to insure it is fully addressed.
Mar 26, 14:10 PDT
Update -
We are continuing to investigate this issue.
Mar 26, 13:21 PDT
Investigating -
We are investigating an issue that may cause some data to be delayed in being available for reporting in Analytics starting March 22nd. No data has been lost. Further updates will be provided here as more information or a resolution is available.
Mar 26, 13:14 PDT