ESET Status

All Systems Operational

ESET PROTECT Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Japan Operational

Canada Operational

Germany Operational

ESET Inspect Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Japan Operational

Canada Operational

Germany Operational

ESET Cloud Office Security - Microsoft 365 Operational

Europe, Africa, Asia Pacific, Japan Operational

Americas, Oceania Operational

Canada Operational

Germany Operational

ESET Cloud Office Security - Google Workspace Operational

Europe, Africa, Asia Pacific, Japan Operational

Americas, Oceania Operational

Canada Operational

Germany Operational

ESET Connect Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Japan Operational

Canada Operational

Germany Operational

ESET Secure Authentication Operational

Europe, Africa, Asia Pacific Operational

Americas, Oceania Operational

Canada Operational

Germany Operational

ESET PROTECT Hub Operational

ESET LiveGrid® Operational

ESET LiveGuard Operational

ESET Business Account Operational

ESET MSP Administrator Operational

ESET Threat Intelligence Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 24, 2026

No incidents reported today.

Mar 23, 2026

[ESET Business Account, ESET MSP Administrator] Transition of ESET Singapore

Completed - The scheduled maintenance has been completed.
Mar 23, 20:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 12:00 CET

Scheduled - Please be aware that between 17 March – 23 March, during local business hours companies operating under ESET Singapore will undergo a transition from ESET Business Account (EBA) and ESET MSP Administrator (EMA2) to ESET PROTECT Hub.
More information is available at https://support.eset.com/kb8885.
Mar 12, 12:00 CET

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

[ESET Connect]ESET Connect 3.9 release: EU + US + JPN

Completed - The scheduled maintenance has been completed.
Mar 19, 14:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 08:00 CET

Scheduled - Please be aware that on March 19, 2026, between 7:00 - 13:00 UTC, ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs.
The aggregated downtime time should add up to around 1 hour within the maintenance window.
The maintenance is required in order to release the new version of the product.
Thank you for your patience and understanding.
Mar 16, 08:00 CET

Mar 18, 2026

[ESET Connect]ESET Connect 3.9 release: CA + DE

Completed - The scheduled maintenance has been completed.
Mar 18, 12:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 08:00 CET

Scheduled - Please be aware that on March 18, 2026, between 7:00 - 11:00 UTC ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs.
The aggregated downtime time should add up to around 1 hour within the maintenance window.
The maintenance is required in order to release the new version of the product.
Thank you for your patience and understanding.
Mar 13, 08:00 CET

Mar 17, 2026

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

Enrollment of Android devices in Device Owner mode fails

Resolved - This incident has been resolved.
Mar 13, 20:03 CET

Monitoring - A fix has been deployed and we are monitoring the situation.
Mar 13, 16:08 CET

Identified - A fix has been deployed by our development team.
Mar 13, 15:54 CET

Investigating - We are investigating reports of failed enrollments of Android devices in Device Owner mode. Customers may see the message "Something went wrong" when trying to enroll a device.
Mar 13, 13:20 CET

[ESET Identity Service Planned Maintenance]

Completed - The scheduled maintenance has been completed.
Mar 13, 11:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 10:00 CET

Scheduled - Please be aware that on Friday, 13 March 2026, between 9:00 - 10:00 UTC, ESET Identity Service will undergo a scheduled maintenance. Customers will not be impacted within the maintenance window.

Following ESET cloud security services will be affected:
ESET Business Account
ESET Connect
ESET MSP Administrator 2 + API
ESET PROTECT Hub
ESET Cloud Office Security
ESET PROTECT
ESET Inspect
ESET Secure Authentication Cloud
ESET Threat Intelligence
EDU Portal

Thank you for your patience and understanding.
Mar 11, 17:52 CET

[ESET PROTECT Hub] planned maintenance

Completed - The scheduled maintenance has been completed.
Mar 13, 10:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 09:00 CET

Scheduled - Please be aware that on Friday, March 13 2026, between 08:00 - 09:00 UTC, ESET PROTECT Hub will undergo a scheduled maintenance.
The release will still be deployed during the scheduled maintenance window, and there will be 1 hour downtime.

Thank you for your patience and understanding.
Mar 12, 09:17 CET

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

ESET PROTECT: degraded performance of the consoles hosted in EU

Resolved - This incident has been resolved.
Mar 10, 20:49 CET

Monitoring - A fix has been deployed by our development team.
Mar 10, 20:49 CET

Update - A fix has been deployed by our development team.
Mar 10, 20:48 CET

Update - The issue has been identified and a fix is being implemented.
Mar 10, 20:44 CET

Identified - The issue has been identified and a fix is being implemented.
Mar 10, 20:43 CET

Investigating - We are investigating reports of a degraded performance of the ESET PROTECT consoles hosted in the EU region.
Mar 10, 10:40 CET

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